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  1. IT Service Management: ISO/IEC 20000-1:2018 - Introduction and Implementation Guide - Second edition eBook(s)
    IT Service Management: ISO/IEC 20000 1:2018 - Introduction and Implementation Guide - Second edition
  2. ASL® 2 Self-assessment -diagnosis for application management
    ASL® 2 Self-assessment -diagnosis for application management
  3. ASL® 2 - A Framework for Application Management
    ASL® 2 - A Framework for Application Management
  4. ASL® 2 - A Pocket Guide
    ASL® 2 - A Pocket Guide
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