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Download Library - Books - 2012 - Jan van Bon - Ko Achterberg - Menzo Meijer

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  1. De ISM-methode
    De ISM-methode
  2. Grip op Processen in Organisaties - 2de herziene druk
    Grip op Processen in Organisaties - 2de herziene druk
  3. ITIL® 2011 Editie - Pocketguide
    ITIL® 2011 Editie - Pocketguide
  4. The Demand Supply Governance Framework
    The Demand Supply Governance Framework
  5. Metrics for Service Management:
    Metrics for Service Management:
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    Jan van Bon
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