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Download Library - Books - 2008 - Jan van Bon - Hans Tönissen

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  1. Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
    Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
  2. Implementing Metrics for IT Service Management
    Implementing Metrics for IT Service Management
  3. Fundamentos de ITIL® V3
    Fundamentos de ITIL® V3
  4. IT Service Management Basierend auf ITIL® V3
    Out of stock
  5. ISO/IEC 20000 - An Introduction
    ISO/IEC 20000 - An Introduction
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