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Books - ISO 20000 - hardcopy

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ISO/IEC 20000 - An Introduction
Implementing ISO/IEC 20000 Certification: The Roadmap
ISO/IEC 20000:2011 - A Pocket Guide
ISO/IEC 20000 - Een introductie

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ISO 20000
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2010 1 item
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itSMF International 1 item
Jan van Bon 1 item
Leo van Selm 1 item
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