Standards - 2008 - hardcopy

Automatisering van productieprocessen op basis van ISA-95

Sturing en Organisatie van ICT-voorzieningen 2de druk

ABC of ICT

Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo

The Sarbanes-Oxley Body of Knowledge SOXBoK: An Introduction

Implementing Metrics for IT Service Management

Foundations of IT Service Management Based on ITIL® V3

Fundamentos de ITIL® V3

DSDM - Een introductie

Process Management Based on SqEME®

ABC of ICT - Card deck

Out of stock

Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management

IT Service Management Basierend auf ITIL® V3

Out of stock

ISO/IEC 20000 - An Introduction

Implementing ISO/IEC 20000 Certification: The Roadmap

IT Outsourcing - een introductie

ABC of ICT: The Exercise Workbook