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Books - 2008

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BiSL® Kaartspel
Automatisering van productieprocessen op basis van ISA-95
Sturing en Organisatie van ICT-voorzieningen 2de druk
SqEME Process Management - A Pocket Guide
ABC of ICT
Microsoft Operations Framework 4.0 - A Pocket Guide
Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
The Sarbanes-Oxley Body of Knowledge SOXBoK: An Introduction
Implementing Metrics for IT Service Management
Foundations of IT Service Management Based on ITIL® V3
Fundamentos de ITIL® V3
DSDM - Een introductie
Process Management Based on SqEME®
IT Service Management - Global Best Practices, Volume 1
ABC of ICT - Card deck

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Implementing IT Governance - A Pocket Guide
Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management
IT Service Management Basierend auf ITIL® V3

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ISO/IEC 20000 - An Introduction
Implementing ISO/IEC 20000 Certification: The Roadmap
IT Outsourcing - een introductie
ABC of ICT: The Exercise Workbook

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